Project Terms
• All estimates/quotes are based on our understanding of your requirements and as per given time-frame. Any changes to the functionality including micro-improvements, may incur additional costs accordingly. Please ensure and clarify our understanding in a face-to-face meeting.
• By accepting a quote, you agree to and accept the terms and conditions of Minimasters web and IT solutions. Acceptance can be verbal, by email, payment of Initiation, signing a quote.
• Clients to ensure that we have included all requirements in the quotes/proposals/estimates and that we fully understand their requirements. Clients must provide us with clear guidelines along with the flow or specific details they may require. When such details are not provided, we will proceed with our understanding of the requirements and quote accordingly. At a later stage, if a discrepancy arises, it may lead to additional costs to accommodate the changes. Thus, it is essential that you clarify every aspect of your website development and ensure that you have been quoted on the right requirements.
• Any complexity related to specific tasks, must be advised in advance and included in the proposal for costing purposes. We operate in good faith and rely on our clients to disclose the full picture at the time of quotation. Any discrepancy arising due to unclear requirements will not be borne by Minimasters.
• Minimasters will make every effort to complete the project/changes in the given timeframe. Reasonable delays are accepted if functionalities are redefined or modified.
• Any delays at client’s end, may delay the project and proposed timeframes and may incur additional costs.
• Any bugs (programming errors) reported during or just after the development does not attract additional charges.
• Any re-work on an already completed task will attract additional charges. Any changes in the design after the design approval will incur additional charges.
• Any modifications requested during the development or after the Go-Live approval will incur additional charges. All additional work, over and above the estimates is charged separately. Under no circumstances will Minimasters be liable for any delays caused by change in the project brief.
• Website/application content and all related materials need to be provided to us within the first two weeks of starting the project. Any delays thereafter may delay the project and may incur additional charges if it goes beyond reasonable timeframe.
• Our websites/applications are generally tested on PCs and include near recent versions of following browsers: IE, Firefox, Chrome & Safari. If you require testing to be done on any other browser, please let us know in advance.
• Please note that at any stage during the project, stalling of the project for over two calendar months will incur 500 rupees per week administration costs. Furthermore, it may increase the previously approved estimates. If you require the project to be put on hold, please advise us in writing in advance. To put the project on hold without incurring additional charges, we will need the account to be up to date based on the work done. Further details can be discussed if such a situation arises.
• Minimasters software codes (not including open-source software) are copyrights of Minimasters web and IT solutions. The codes can be handed over at an additional cost for use once all previous invoices are settled, on the condition that the codes are used only for use or modification for re-use for further development for the specified client or subsequent owners of that legal entity. Under no circumstance, the codes will be allowed to be used for re-selling or duplication purposes.
• Depending upon the functionalities required, there may be 3rd party components such as Third-Party Payment Gateways or SSL certificates involved in building a website/application. Although Minimasters does its best in recognising the suitability of any such component, any unforeseen limitations of 3rd party components are beyond our control. Any third-party component purchase costs (such as SSL, Payment gateway, Google Adwords, Plug-in licenses etc) are not included in our quotes.
• Minimasters takes no responsibility of any open-source products such as WordPress, Open-Source carts, Joomla etc. It is client’s responsibility to update all components and third-party software’s. We suggest you to take regular back-ups to avoid any disruptions.
• Minimasters offer packages in co-ordination with third party providers. Changes to the third-party provider’s rules and policies may ultimately affect the services we provide or the terms and conditions herein.
• The client must recognize that at times there may be unforeseen circumstances that will delay the development process, particularly with reference to the integration of third-party software. We will try our best to complete the project as agreed in the proposal. As long as it is within a reasonable period, the client agrees not to penalize us for any genuine delay, when every effort to keep the project on the proposed schedule is taken.

Domain:
• All domain registrations and renewals are to be paid in advance.
• Expiration of a domain can result in service disruption and loss of domain.
• Minimasters will not be responsible if a domain expires due to non-payment / late payment of the charges. All payments must be made by seven working days before the expiry date.
• It is client’s responsibility to renew their domain names with us.
• All invoices and dues must be paid in full before we release the requested domain name.
• Minimasters has the domains in a common pool account and therefore cannot give access to its domain control panel.
• Minimasters offer packages in co-ordination with third party providers. Changes to the third-party provider’s rules and policies may ultimately affect the services we provide or the terms and conditions herein.

• Domain registration/renewal etc charges are not included as a part of any project/proposal unless mentioned otherwise. If required, a quote for which will be submitted separately and approved by the client.

Hosting:

• Hosting is an annual charge which must be paid in advance for the whole year. Except if the client is under one of our Maintenance packages.
• It is the client’s responsibility to renew the hosting in time ie. before the expiry date. Failure to renew in time can lead to loss of files, data, emails, backups etc. All unpaid hosting’s are disabled or deleted from the server.
• All renewals must be paid by seven working days prior to the expiry date. Minimasters will not be responsible for issues relating to delayed payment.
• Hosting are on shared and non-shared servers hosted via third party providers. Minimasters ensures best to our ability that our systems and servers are protected from hackers, viruses, intruders and other online and offline problems, however we will not be held liable for any disruption of services if such situation arises.
• Client is solely responsible for the content stored on and served by the hosting service purchased and the activity of any scripts or email services created under the hosting service. The Customer must maintain the security of all account passwords and applications or scripts and ensure all scripts under the hosting service are free from malicious content that may harm any part of the Server, other client accounts hosted, or the external systems of visitors viewing the hosted content.
• Hosting charges are not included in the quotations unless mentioned otherwise.
• Minimasters can organise an appropriate hosting solution if required, a quote for which will be submitted separately and approved by the client. Where clients decide to organise their own hosting, we should be consulted before finalising the type of hosting and database, as it should meet the requirements of the technology used for the development. Please note that we’ll require full access with hosting support for testing and deploying the application.
• Minimasters will not be liable for any delays or errors caused by direct or indirect actions of the hosting company.
• In case of a malware attack, Minimasters reserves the right to delete files on the hosting service without giving any prior notice.

Cancellation/Termination:
• Hosting Cancellation requests must be sent in writing or by email one month prior to the expiry of the same. Once the hosting has been renewed, it cannot be cancelled and must be paid for the full year.
• If the hosting is not paid and renewed before the expiry date. We reserve the right to disable the hosting and all associated services including emails and dns records.
• Additional charges will be applicable to re-enable the hosting. Minimasters will not be responsible for any loss of data, files, emails, backups, restoration costs etc. If a hosting has been cancelled / disabled then all files, emails, databases and backups will be deleted from the server without any notification to the client.

• Digital Marketing Package or Digital Strategy Package Terms:
1) All digital marketing/strategy packages are for a minimum of 6 months period. Thereafter, cancel anytime with clear one month email notice.
2) They are billed monthly and are payable by the 1st of every month. Packages are designed with keeping in mind Digital Marketing/Strategy requirements of our clients. No third-party software’s or marketing expenses are included. Any extra hours used may be billed separately. Any urgent tasks will be charged separately.

• Payment terms:
1) Payable by the 1st of every month. We strongly recommend our clients to have a direct debit set-up for the same.
2) An administrative fee of ₹500 will be charged to the clients account for any late payments or declined credit card charges. There are absolutely no refunds for any fees related to the digital marketing/strategy package.

• Termination:
1) All digital marketing/strategy packages are for a minimum of 6 months period. Thereafter, cancel anytime with clear one month email notice.
2) Minimasters web and IT solutions reserves the right to terminate at any time with written notice to the Client.

STEP 1:
Trademark Search under Particular Class (1 to 45 Nice Class Headings of Trademark) and Document Preparation.
STEP 2:
Filing of Trademark Application.
STEP 3:
Scrutiny of Trademark Application.
STEP 4:
Acceptance of Trademark / Objection will be raised by the Trademark Registry and we have to file reply to objection within 1 month.
STEP 5:
Issuance of Show Cause Notice if Trademark registry not satisfied by the Examination Reply.
STEP 6:
Acceptance of Trademark/ Refusal of Trademark at the hearing.
STEP 7:
Publication of Mark in Trademark Journal if Accepted and Advertised in Trademark Journal.
STEP 8:
Opposition may be raised within 4 months when accepted trademark is advertised in Trademark Journal.
STEP 9:
Trademark Registration Certificate will be received if no opposition is received after 4 months.